Shipping Information
A Message To You
We know you are excited to get your Luscious Living Co order, and we are too! That is why we make every effort to ensure your delivery is completed promptly, so that you receive your items as soon as possible.
Our hard-working team processes all orders within 1-3 days of purchase. Please be aware, this can extend during holiday seasons and public holidays.
Some of our products are located within Australia and shipped from Australia, with our warehouses located in Victoria and New South Wales, while others are located & shipped from China. This depends on the levels of stock and demand.
You will typically receive your order within 4–14 business days of placing your order, not accounting for any delays caused by couriers. COVID-19 remains a consideration and may extend some delivery times. Extended delivery times may also result during annual busy periods.
If you are one of the minority whose delivery is delayed, we sincerely apologise for any inconvenience caused. Please note, delivery delays most often occur after your products have left our warehouses and are in the hands of the postal services.
You can be assured that we are working hard behind the scenes to get your order to you as soon as possible. However, if you have any questions, please contact us via our Contact Us page. Please include your order number so we can verify you. One of our friendly team members will respond within 24-48 hours.
Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain your tracking number to enable you to follow your order while it is in transit.
Please note that our products are not always made in Australia. Our products are typically made in China to ensure you get your useful products at the most affordable prices.
We also offer FREE Delivery Australia-Wide on all orders with no minimum purchase requirements, unless otherwise specified.
We thank you for choosing to shop with us and appreciate your ongoing support.