FAQs

WHERE IS LUSCIOUS LIVING CO BASED?

Luscious Living Co is an Australian owned and operated business. Our HQ is in South Australia with warehouses in VIC, NSW, & China.

HOW MUCH DOES DELIVERY COST?

FREE! We offer Free Delivery Australia-Wide! 

HOW LONG WILL DELIVERY TAKE?

Please allow up to 14 business days for delivery. Delays may be caused by limited product availability as a result of the ongoing effects of COVID-19. If this is the case, you will be alerted as soon as possible via email. Yet we can assure you, once we receive your order it will be processed within 1-3 business days and on its way!

DO YOU OFFER A MONEY BACK GUARANTEE?

Yes we do! We offer a 14-Day Money Back Guarantee on all orders. The
guarantee is valid for orders which arrive damaged, broken or you've changed your mind. In such instances please alert us with your concern within 14 days of your
product’s arrival to receive a refund!

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

We accept all major forms of payment, including credit cards, Afterpay, ZipPay, PayPal etc.

WHERE IS MY OTHER PRODUCT?

Please be aware purchases made of two or more products may arrive at different times. Don't worry if this happens, the other item won't be far behind! Items may be kept at different warehouses and are shipped directly to your location. This minimises shipping costs and enables us to provide you with FREE shipping Australia wide.

ARE YOUR PRODUCTS AUSTRALIAN MADE?

Our products are not all Australian made, however, our ultimate goal is to supply 100% Australian made products to provide more Australian jobs and support our economy. By purchasing our products, you are directly helping us with our goal to get one step closer to Australian manufacturing – so thank you!